The bug tracker is a project in our basecamp used to track lab bugs. Bugs are just things that need to be fixed or one-off chores. Here's what it looks like:
Everyone in the lab is responsible for adding encountered bugs and trying to fix them.
Add new bugs to the Bug Inbox by clicking on the menu icon (three horizontal lines) and selecting Insert a to-do.
If you think you can fix a bug, assign it to yourself and drag it to In Progress. This lets everybody know you're working on it.
If you notice a bug has been stuck in the Bug Inbox or In Progress for a while, check in and offer to help. If you find out there is a good reason nobody has solved it, say so:
We've looked into it and this is going to be really expensive and/or time consuming to fix because [reasons].
Only do this if you've tried tons (and tons) of things and everyone is truly stumped or stuck. This usually happens when a solution requires spending money.
Things that tend to come up often and how to fix them.
Technology is broken: If the wifi is slow, the computers won't turn on, or any other tech related bug comes up, you should try googling and then contacting our LSP, Rich King (cc Katie).
Running low on supplies: If we're out of coffee, pens, or other things we need to comfortably do our work, our research coordinator will see the bug and take it as a cue to place an order.
Running low on subject fees: If we're almost out of cash, the research coordinator can re-load the debit card so someone can take out more. If we're out of ClinCards for aftercares, Katie needs to request more.
Something is dirty: Workers often need ceiling access in or near our lab and they sometimes make a mess and forget to clean it up. If you notice dirt or debris around, it's a bug. Contact James Trumbo (and CC Katie). If no-one has been by to vacuum or empty trash in a really long time, that's housekeeping. We should email Amy about this.